Support

Before sending a report

• Move to a safe place and stop interacting with the phone if you are driving.
• Note what you were doing: Check, Watch, Protect, or Journey View.
• Include the approximate time and whether ForeNav was foregrounded or backgrounded.
• Describe what you expected and what happened instead.

Do not send passwords, sign-in codes, API keys, precise location history, or another person's personal information. A screenshot is useful only after checking that it does not expose information you do not want to share.

Guardian help

While a journey is actively protected, Guardian should show a persistent Android notification. If the notification disappears unexpectedly, open ForeNav when safe and check the Protection screen. Report the time and the Android permission or battery-setting change you observed. Do not assume Guardian remained active on this device while the status was uncertain; the journey's server-side Protection status is separate.

Account or data deletion

Request account deletion in the app or email privacy@forenav.app. State that you want account deletion and identify the email address you use to sign in. Do not send a password or verification code. ForeNav may ask you to verify control of the account before acting on the request.

The Privacy Policy explains retention, deletion and your choices.

Service boundary

ForeNav journey results use a route estimate, a weather forecast and, in the United States, not including U.S. territories, official National Weather Service weather warnings. There is no official road-closure or road-condition coverage. When automatic checks are enabled, ForeNav rechecks a watched journey before departure and stays quiet unless something meaningful changes, so treat the absence of a notice as no information rather than an all-clear. For current conditions, emergency help, closures, or navigation, use the appropriate official source or service.